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Common queries answered

Frequently asked Questions

The delivery time varies based on your location and the chosen shipping method. Typically, you can expect your order to arrive within 5-7 business days.

Our return and exchange policy allows you to return or exchange products within 30 days of receiving your order. Items should be in their original condition and packaging. For more details, please refer to our “Returns and Exchanges” page.

 

If you need to change your shipping address, please reach out to our customer support team . Make sure to do this before your order is shipped out.

To track your order, simply log in to your account on our website and go to the “Order History” section. There, you’ll find the tracking number and a link to the shipping carrier’s website for real-time updates.

 

For customer support, you can reach out to our dedicated team via email or by calling our customer support . We’re here to assist you with any inquiries or concerns.

If you’ve entered an incorrect shipping address, please contact us immediately. If your order hasn’t been shipped yet, we’ll do our best to update the address. If the order is already in transit, we’ll help you find a solution to reroute it if possible.

 

Still need help?

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    Call Us

    +17276045514

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    Sales@zephexenterprises.com

    Our office

    7901 4th St N Ste 19021 St. Petersburg, FL 33702

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